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July Newsletter

Is HR admin stealing your TIME?

Let’s be honest, managing people is hard enough without drowning in paperwork too.

We’ve been helping several business owners move away from the spreadsheet-and-email approach recently, and the relief on their faces says it all.

That’s why we’ve put together a guide on finding HR software that actually makes your life easier.

A woman intently looking at a printed spreadsheet
Spending hours trying to keep track of spreadsheets?

Here’s what we’re seeing work well for businesses like yours:

  • One client used to spend nearly two hours searching for employee documents during an unexpected compliance check. Now? They pull up what they need in seconds. Imagine what you could do with those hours back every week.
  • Another was constantly dealing with holiday clashes that derailed projects. Their new system flags potential problems before approving time off. No more awkward conversations about who requested leave first.
  • And the manufacturing business that had three key team members accidentally book the same week off? They haven’t had a single critical absence clash since getting proper visibility of their team calendar.

The best part is that you don’t need to revolutionise everything at once.

Most of our clients start with their biggest headache, usually holiday tracking or document storage, and expand from there.

Fancy a copy of our guide or a quick chat about which system might work for your business? Get in touch.


Thank you to everyone who attended our 15 years of GFHR celebration. We had a fantastic evening and really enjoyed catching up with so many clients and supporters. Here are a few photos of the evening.

The GFHR team standing behind a giant light up 15
The guests at the 15 years of GDHR party in Club Quantum Tunbridge Wells
Gemma Farina holding sliver helium balloons in the shape of 15.

Last week, we were delighted to attend the Tonbridge Business Awards. Gemma also presented the awards for the Employer category. Huge congratulations to Consultus Nursing and Care who were the winners and to DMD Resturants and Tonbridge Golf Centre the runners up.

Gemma Farina on stage with the winners and runners up of the Employer Category at the 2025 Tonbridge Business Awards
Gemma Farina presenting the Employer of the year award at the Tonbridge Business Awards 2025

Finally, if you haven’t already seen it, check out the latest edition of the Tunbridge Wells Business magazine to read Gemma’s article on how businesses can best support those with caring responsibilities in the workplace. You can read the full article here or pick up your free copy of the magazine from various distribution points around the town.


The burnout your team isn’t telling you about

Did you see that new research showing a quarter of UK employees are experiencing burnout? The concerning part is that most won’t mention it to their manager until they’re already looking for another job.

We’re advising all our clients to introduce regular, brief wellbeing check-ins specifically about capacity and workload.

Even a simple “How’s your workload feeling this week, too much, too little or about right?” can flag issues before they become resignations.


Are your pay scales getting squeezed by minimum wage increases?

Here’s an interesting trend we’re seeing. With the recent Living Wage jump, many businesses now have experienced staff earning only marginally more than new starters.

Now’s a good time to review your entire reward structure, not just for compliance, but to make sure you’re still recognising the value your experienced team members bring.

Let us know if you’d like a fresh pair of eyes on your approach.


When does flexible working become “always working”?

The CIPD just released really practical guidance to avoiding the “always on” culture that’s creeping into businesses with flexible work arrangements.

We’ve seen this with several clients: team members feeling obligated to respond to messages at all hours, leading to poorer work and eventual burnout.

The solution is surprisingly simple: clear communication about when responses are expected and managers visibly respecting offline time themselves.


Everyone’s feeling the pinch

Have you noticed how the cost of living squeeze is still affecting your team? We’re hearing about it from almost every business owner we work with.

It’s a tricky one, isn’t it?

Your people are worried about rising bills, while you’re probably feeling the pressure on your margins too.

Not exactly the recipe for peak productivity.

A woman examining a bundle of receipts and looking worried
Concerned about your finances?

The good news is that there are some clever ways that you can help your team without breaking the bank:

  • Consider shifting core hours slightly to help staff to avoid peak-time travel costs. Hardly revolutionary, and it won’t work for all businesses, but small changes can have a big impact.
  • Do you have an Employee Assistance Programme (EAP) in place? Or can you introduce a shopping voucher scheme? These are a low cost (per head) way to give your employees access to financial and legal advice or reduce their costs on their weekly supermarket shop.
  • Pension providers often run free training sessions on savings and financial wellbeing; why not contact your provider or benefits broker and see what they have on offer.

None of these approaches cost much, but they all send the same message: “We understand things are tough and we care.” That builds the kind of loyalty money can’t buy.

What’s one small change you could make this month that would make life a bit easier for your team?

We’re happy to brainstorm some ideas with you that would work for your specific situation.


How do we handle it if someone comes to work smelling strongly of alcohol, but insists they’re fine?

This is trickier than it sounds, isn’t it? Have a private word somewhere discreet, focusing on safety rather than accusations: “I’ve noticed the smell of alcohol and I’m concerned about your wellbeing.”

If they’re in a safety-critical role, they need to step away immediately. Remember to arrange safe transport home if needed. Often support works better than going straight to disciplinary action, but your substance misuse policy should guide next steps.

Do we have to give pay rises every year?

There’s no law that says you must, but it’s worth asking yourself what happens if you don’t. With inflation still running high, standing still means your team is effectively taking a pay cut.

Being transparent about your situation goes a long way. Could you offer other benefits if cash increases aren’t possible? Sometimes flexibility or extra holiday can be just as valued as modest pay rises.

Can we ask a candidate why they left their last job?

Absolutely, and you probably should! Just ask it conversationally and listen carefully to their response.

Do they speak professionally about past employers? Take any responsibility? How they talk about previous challenges often predicts how they’ll handle difficulties in your business. Just make sure you’re asking everyone the same core questions.

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